Privacy Policy

1. Introduction

This Privacy Policy explains how AnaPodocare Ltd (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or interact with our website ( https://anapodocare.com ) and our services.
By using our website or contacting us, you agree to this Privacy Policy.

Company Details

AnaPodocare Ltd
Company number: 14912124
Registered address: 64 Fairfield Street, London SW18 1DY, United Kingdom
Phone: +44 7423 386956

2. Information We Collect

We may collect the following personal information:
  • Name
  • Email address
  • Phone or WhatsApp number
  • Appointment details (via Calendly)
  • Marketing preferences (if you opt in)
  • Technical data (cookies, browser type, IP address, session duration)
We do not collect sensitive health data or photos through this site.

3. How We Use Your Information

We process your data to:
  • Schedule and manage appointments
  • Respond to inquiries and provide customer support
  • Send marketing or promotional materials (only with your consent)
  • Monitor and improve website performance
  • Comply with legal obligations
Legal bases (under UK GDPR):
  • Consent – for marketing and cookies
  • Contractual necessity – for appointments and communications
  • Legal obligation – where required by law

4. Third Parties and Data Transfers

We use trusted third-party services to operate our business:
  • Hostinger (EU) – website hosting
  • Google Analytics / Google Ads (Ireland, USA) – analytics & advertising
  • Meta (Facebook / Instagram) (Ireland, USA) – advertising
  • Calendly (USA) – appointment scheduling
  • WhatsApp (Meta Platforms Inc.) – direct communication
When data is transferred outside the UK, we apply Standard Contractual Clauses (SCCs) and other safeguards approved by the UK Information Commissioner’s Office (ICO).

5. Data Retention

Data Type
 
 
Retention Period
 
 
Contact / lead information
 
 
24 months after last interaction
 
 
Consent records
 
 
5 years
 
 
Appointment details (Calendly)
 
 
24 months or until deletion request
 
 
Cookie & analytics data
 
 
12 months
 
 
After these periods, data is securely deleted or anonymised.

6. Your Rights

Under the UK GDPR, you have the right to:
  • Access your personal data
  • Correct inaccurate data
  • Request deletion (“right to be forgotten”)
  • Withdraw consent at any time
  • Object to processing
  • Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us at [email protected].

7. Security

We take data security seriously.
Measures include:
  • SSL encryption (HTTPS)
  • Secure hosting and access control
  • Password protection and limited access
  • Regular security updates and backups

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes.
The latest version will always be available on this page.

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